Individualization of Information-Intensive Consumer-Oriented Services
Analysis, Framework and Prototype
By (author) Alexandra Theobalt
Paperback (Published)
(March 2021)
ISBN: 9783832552367
6.65 x 9.49 inches
Price: $77.00
In stock
The thesis describes the fundamental problems in the individualization of information-intensive and consumer-oriented services. The guiding research discipline of this thesis is Wirtschaftsinformatik. Furthermore, Service Dominant Logic is applied to explain how services can create added value for customers. In the state of the art section “individual information systems” and various approaches from mass customization and personalization are introduced. The reference architecture developed is inspired by proven architecture paradigms, such as modular architectures, layered architectures and client-server architectures. In addition, personalization mechanisms are implemented in this system approach. After a detailed description of existing, traditional recommendation mechanisms, special attention is also paid to context-sensitive approaches. It is also explained how semantic technologies and machine learning approaches can be used for further individualization and better scalability. The reference architecture is used for the development of services for health prevention and physical well-being.
- By (author) Alexandra Theobalt
Other Titles in this Series
Architecture of Interoperable Information Systems
An Enterprise Model-Based Approach for Describing and Enacting Collaborative Business Processes
Volume 23
Service-oriented Business Process Systems for Knowledge Work
Architecture, Methodology, and Application
Volume 22
Management von Referenzmodellen
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Geschäftsmodellanpassung auf Basis der Kundensicht
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Volume 37
Informationssystemgestutzte Substitutionsprufung in der produzierenden Industrie
Anforderungsanalyse, Konzept und Implementierung
Volume 36
Viewpoint-based Flexible Information System Architectures
Procedure and Reference Engineering Models, Recommendation-based Model Transformations and Impact Analyses
Volume 34
Process-Driven Business Model Analysis and Adaptation
Reference Model for the Software Industry
Volume 35
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