Thank you for shopping with ISD. We are committed to providing reliable service and access to high-quality scholarly books and journals from leading academic publishers around the world.
Please Note: As of July 2026, all customers will need to create a new account. As part of our transition to a new website, existing user accounts and order history have not been transferred. We apologize for the inconvenience and appreciate your understanding.
Print Book Orders
Print book orders are processed Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, excluding major holidays.
Orders are typically processed within 1–2 business days. Delivery times vary based on product availability, destination, and shipping method selected at checkout.
All print book orders are shipped via UPS or USPS. Domestic and international shipping rates are calculated at checkout. You will receive an order confirmation email when your order is placed and a shipping confirmation email with tracking information once your order has been dispatched.
If an item is temporarily unavailable or backordered, your order will ship as soon as the item becomes available. If a significant delay is expected, we will contact you with additional information regarding availability.
Digital Products (PDF & EPUB)
ISD offers select eBook titles in PDF and EPUB formats.
Digital purchases for individual customers are fulfilled through a partnership with eBooks.com. After purchase, your eBook should be available immediately through your ISD account. To access your eBook, log in to your account and navigate to Orders, then select the relevant order. In the eBooks.com Access section, you will find links to Download eBook or Read Online.
Purchased eBooks may be read online, downloaded to supported devices, or accessed through compatible reading applications, depending on the format and publisher settings.
Unless otherwise noted, ISD eBooks purchased by individual customers include the following access rights:
- No limits on copying or printing
- Read-aloud functionality enabled
- Perpetual access with no expiration date
- Access on up to three devices per format
eBook lending is not permitted. These access rights apply only to eBooks purchased by individual consumers and do not apply to institutional purchases, which are subject to separate licensing terms.
If you experience any issues accessing your eBook, please contact Customer Service at orders@isdistribution.com.
Returns and Refunds
If you receive a damaged, defective, or incorrect item, please contact Customer Service for assistance.
eBook purchases are non-refundable.
International Orders
Customers outside the United States are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges assessed by their country or local authorities. These fees are not included in the purchase price or shipping charges and cannot be reimbursed or prepaid by ISD.
International delivery times may vary based on customs processing and local carrier requirements.
Orders refused due to unpaid customs duties, taxes, or other import charges are generally not returned to ISD by international carriers. As a result, such orders are not eligible for refund.
Need Assistance?
For questions regarding orders, shipping, product availability, damaged shipments, or other customer service issues, please contact us at orders@isdistribution.com.